Effective Date: February 21, 2026
Legal Entity: Row1 LLC
Welcome to Row1. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Row1 LLC ("Row1," "we," "us," or "our") governing your access to and use of the Row1 mobile application (the "App"), the website located at https://row1.app (the "Website"), and all related services, features, and content (collectively, the "Service").
By downloading, installing, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
You represent and warrant that you are at least 13 years of age (or the minimum age required in your jurisdiction) to use the Service. If you are under 18 years of age (or the age of majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
These Terms apply to all visitors, users, and others who access or use the Service, regardless of the platform or device used.
Row1 is a gamified flight tracking mobile application available on iOS and Android platforms. The Service allows users to:
The Service may be modified, updated, or expanded at our sole discretion. We reserve the right to add, change, or remove features, content, or functionality at any time without prior notice, except where otherwise required by applicable law.
To access certain features of the Service, you must create a user account. During registration, you agree to provide accurate, current, and complete information. You may register using an email address and password, or through supported third-party authentication providers (such as Apple Sign In or Google Sign In).
You are responsible for maintaining the confidentiality of your account credentials. You agree to immediately notify us at [email protected] if you become aware of any unauthorized access to or use of your account. You are responsible for all activities that occur under your account, whether or not you authorized such activities.
Each user may maintain only one active account. Creating multiple accounts to manipulate leaderboards, accumulate additional badges, exploit the XP system, or circumvent any restrictions is strictly prohibited and may result in termination of all associated accounts.
You agree to keep your account information up to date. We reserve the right to suspend or terminate accounts that contain materially inaccurate, fraudulent, or misleading information.
The Service offers the following subscription plans:
| Plan | Price | Billing |
|---|---|---|
| Free | $0.00 | No charge |
| Premium Monthly | $5.99/month | Recurring monthly |
| Premium Annual | $39.99/year | Recurring annually |
| Lifetime | $149.99 | One-time purchase |
The Free tier provides limited access to the Service, including the ability to track a limited number of active flights, access to a subset of badges, and the ability to view leaderboards. Certain premium features - including unlimited flight tracking, the full badge collection, King of the Route competition, share cards, streak shields, and an ad-free experience - are reserved for Premium subscribers.
Premium subscriptions (Monthly and Annual) provide full access to all Service features for the duration of the subscription period. Premium features are available immediately upon successful payment processing and remain available until the end of the current billing period.
The Lifetime plan is a one-time purchase that grants permanent access to all Premium features for the lifetime of the Service. The Lifetime plan does not include a recurring charge. Availability of the Lifetime plan may be limited and may be discontinued at any time at our sole discretion. "Lifetime" refers to the operational lifetime of the Row1 Service, not the lifetime of the purchaser.
We reserve the right to change subscription prices at any time. Price changes for existing subscribers will take effect at the start of the next billing cycle following reasonable notice. Any price increase will not affect users who hold an active Lifetime plan.
All purchases within the App are processed through the Apple App Store (for iOS devices) or Google Play Store (for Android devices), collectively referred to as "App Store Providers." All billing, payment processing, and transaction management are handled entirely by the applicable App Store Provider. Row1 does not directly collect, store, or process your payment information.
Premium Monthly and Premium Annual subscriptions automatically renew at the end of each billing period unless canceled at least 24 hours before the end of the current period. Upon renewal, your App Store Provider account will be charged the then-current subscription price for the next billing period. Auto-renewal may be turned off at any time through your device's account settings.
You may cancel your subscription at any time through your device's account settings or through the applicable App Store Provider's subscription management interface. Cancellation will take effect at the end of the current billing period. You will continue to have access to Premium features until the end of the period for which you have already paid. No partial refunds will be issued for unused portions of a billing period.
Refund requests are handled by the applicable App Store Provider in accordance with their respective refund policies. Row1 does not have the ability to issue refunds for purchases made through the App Store or Google Play Store. To request a refund, please contact Apple Support or Google Play Support directly.
We may, from time to time, offer free trial periods for Premium subscriptions. If a free trial is offered, you will not be charged during the trial period. At the end of the trial period, your subscription will automatically convert to a paid subscription at the then-current price unless you cancel before the trial period ends. Eligibility for free trials is determined at the sole discretion of the applicable App Store Provider and may be limited to one trial per user or per account.
You agree to use the Service only for its intended purposes and in compliance with all applicable laws and regulations. You agree not to:
The Service may allow you to create and share content, including usernames, profile information, share cards, and comments ("User Content"). You retain ownership of your User Content. By submitting User Content to the Service, you grant Row1 a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, display, and distribute your User Content solely in connection with operating, providing, and improving the Service.
We reserve the right, but are not obligated, to monitor, review, edit, or remove User Content at our sole discretion, for any reason or no reason, without notice. We may take any action we deem necessary to enforce these Terms, including removing content and suspending or terminating accounts.
We reserve the right to audit, adjust, or reset leaderboard standings, King of the Route titles, XP totals, badge awards, and other competitive elements if we determine, in our sole discretion, that fraud, manipulation, or abuse has occurred. Such adjustments may be made without prior notice.
The Service, including the App, Website, and all associated content, features, functionality, design, graphics, logos, icons, images, audio, software, code, and documentation (collectively, "Row1 Content"), are owned by Row1 LLC or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
The Row1 name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Row1 LLC. You may not use these marks without our prior written permission.
Subject to your compliance with these Terms, Row1 grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a compatible device that you own or control, solely for your personal, non-commercial use.
You retain all ownership rights in the personal data and flight data that you provide to the Service. Row1 does not claim ownership of your personal flight records, profile information, or other data you submit. Our use of your data is governed by our Privacy Policy.
If you provide feedback, suggestions, ideas, or recommendations regarding the Service ("Feedback"), you hereby assign to Row1 all rights, title, and interest in such Feedback. Row1 is free to use Feedback for any purpose without compensation or attribution to you.
Flight information displayed within the Service - including flight times, routes, airline data, airport information, and flight status - is sourced from third-party application programming interfaces (APIs) and data providers. Row1 does not independently verify or guarantee the accuracy, completeness, timeliness, or reliability of any flight data provided through the Service.
The Service is intended for entertainment, gamification, and personal tracking purposes only. Flight data may be delayed, inaccurate, incomplete, or unavailable. You should not rely on the Service as your sole or primary source of flight information for travel planning, scheduling, or any time-sensitive decisions.
Row1 is not an airline, travel agency, flight booking service, or flight information service. The Service does not sell tickets, make reservations, provide official flight status information, or provide real-time air traffic data. Always consult your airline, airport, or official flight information sources for current and accurate flight details.
Third-party flight data providers may change, restrict, or discontinue their services at any time. Row1 does not guarantee continuous availability of flight data for any particular airline, route, airport, or region. Changes in data availability may affect your ability to log flights, earn XP, or participate in certain features of the Service.
Your privacy is important to us. Our collection, use, storage, and sharing of your personal information is governed by our Privacy Policy, available at https://row1.app/privacy.html. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.
The Privacy Policy is incorporated into and made a part of these Terms. We encourage you to read the Privacy Policy carefully before using the Service.
If you are a resident of the European Economic Area (EEA), United Kingdom, California, or other jurisdictions with specific data protection regulations, please refer to the Privacy Policy for information about your rights and how we handle your personal data.
The Service relies on and integrates with various third-party services and platforms, including but not limited to:
Your use of any third-party service is subject to that service's own terms of service and privacy policy. Row1 is not responsible for the practices, policies, content, or availability of any third-party services. We do not endorse and are not liable for any loss or damage arising from your use of third-party services.
The Service may contain links to third-party websites, applications, or services. These links are provided for convenience only. Row1 does not control and is not responsible for the content, privacy policies, or practices of any third-party websites or services.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. ROW1 SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ROW1 DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ROW1, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ROW1 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF ROW1 FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO ROW1 IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for incidental or consequential damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless Row1 LLC, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:
Row1 reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without the prior written consent of Row1.
You may terminate your account at any time by contacting us at [email protected] or through the account settings within the App. Upon termination, your right to use the Service will immediately cease. You are responsible for canceling any active subscriptions before terminating your account to avoid additional charges.
We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, at our sole discretion. Reasons for termination may include, but are not limited to, violations of these Terms, fraudulent activity, abusive behavior, prolonged inactivity, or any conduct that we determine to be harmful to the Service or other users.
Upon termination of your account:
The following sections of these Terms shall survive termination: Intellectual Property, Limitation of Liability, Indemnification, Dispute Resolution, Governing Law, and any other provisions that by their nature should survive termination.
Row1 reserves the right to modify, amend, or update these Terms at any time at our sole discretion. When we make material changes, we will provide notice through one or more of the following methods:
Your continued use of the Service after the effective date of any modified Terms constitutes your acceptance of and agreement to the updated Terms. If you do not agree to the modified Terms, you must stop using the Service and terminate your account.
We encourage you to review these Terms periodically to stay informed of any updates. The most current version of the Terms will always be available at https://row1.app/terms.html.
These Terms and any dispute arising out of or relating to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles.
Subject to the arbitration agreement in Section 16, any legal action or proceeding that is not subject to arbitration shall be brought exclusively in the federal or state courts located in the State of Delaware, and you hereby consent to the personal jurisdiction and venue of such courts.
Before initiating any formal dispute resolution proceeding, you agree to first contact us at [email protected] and attempt to resolve the dispute informally. We will attempt to resolve any dispute through informal negotiation within sixty (60) days of receiving your written notice. If the dispute is not resolved within this period, either party may proceed with formal dispute resolution as described below.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved through informal negotiation shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall take place in the State of Delaware or, at your election, may be conducted remotely via telephone, video conference, or written submissions.
The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of these Terms, including any claim that all or any part of these Terms is void or voidable. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND ROW1 AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. Unless both you and Row1 agree otherwise in writing, the arbitrator may not consolidate the claims of more than one person and may not preside over any form of class, consolidated, or representative proceeding.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND ROW1 EACH WAIVE THE RIGHT TO A JURY TRIAL FOR ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights. Additionally, claims within the jurisdiction of a small claims court may be brought in such court instead of arbitration.
You may opt out of the arbitration agreement and class action waiver by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. Your opt-out notice must include your name, mailing address, and a clear statement that you wish to opt out of the arbitration and class action waiver provisions. If you opt out, you may pursue claims in court but all other provisions of these Terms will remain in effect.
If you downloaded the App from the Apple App Store, the following additional terms apply:
If you downloaded the App from the Google Play Store, the following additional terms apply:
In the event of any conflict between these Terms and any terms required by the Apple App Store or Google Play Store, the terms of the applicable App Store Provider shall prevail solely with respect to the subject matter of such conflict. You acknowledge and agree that the App Store Providers have no obligation to furnish any maintenance or support services with respect to the App.
If you have any questions, concerns, or feedback about these Terms of Service, please contact us:
Row1 LLC
Email: [email protected]
Website: https://row1.app
We will make reasonable efforts to respond to your inquiry in a timely manner.
By using the Row1 Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Last updated: February 21, 2026