Support

Row1 supports CSV import from several popular flight tracking services, including Flighty, MyFlightradar24, and OpenFlights. To import your history, go to Settings and select "Import Flights." Choose your source format, select your CSV file, and Row1 will parse and import your flights automatically. Any badges you qualify for based on your imported history will be unlocked retroactively.

Row1 offers four plans. The Free tier lets you track up to 3 active flights and unlock 5 starter badges. Premium Monthly is $5.99/month and unlocks everything - unlimited tracking, all 100+ badges, King of the Route, full leaderboards, share cards, streak shields, and an ad-free experience. Premium Annual is $39.99/year (just $3.33/month) and includes the same features at a discount. Lifetime access is a one-time purchase of $149.99 and includes an exclusive Founding Flyer badge.

Row1 uses a 4-tier verification system to confirm your flights are real. The tiers are barometer-based altitude detection, geofence matching against airport locations, ADS-B data cross-referencing with actual flight tracks, and hardware-level sensor validation. Each tier adds a higher confidence level to your flight log. Verified flights earn full XP, while unverified or manually added flights may receive reduced credit. This system keeps the leaderboards fair and competitive for everyone.

You earn XP for every flight you log, with bonus XP awarded for new airports, international routes, red-eye flights, long-haul journeys, and active streaks. As you accumulate XP, you progress through 5 tiers - Passenger, Frequent Flyer, Jet Setter, Globe Trotter, and Aviation Legend. Row1 features over 100 collectible badges across categories like distance milestones, geographic achievements, time-based challenges, and hidden surprises. Premium subscribers have access to the full badge collection.

King of the Route is a rolling 90-day competition. Fly a specific route more than anyone else within that window and you claim the crown for that route. Your reign lasts as long as you hold the top spot - but other players can dethrone you by flying that route more frequently. It resets on a rolling basis, so there is always an opportunity to compete. Holding multiple crowns simultaneously unlocks special badges and bonus XP. King of the Route is available to Premium subscribers.

Row1 collects the data necessary to provide flight tracking and gamification features, including flight details, location data for verification, and account information. We do not sell your personal data to third parties. For a detailed breakdown of what we collect, how we use it, and your rights, please review our Privacy Policy. If you have specific questions about your data, contact us at [email protected].

You can delete your account from within the app by going to Settings and selecting "Delete Account." This will permanently remove your profile, flight history, badges, XP, and all associated data from our servers. If you are unable to access the app, you can also request account deletion by emailing [email protected] from the email address associated with your account. Please allow up to 30 days for the request to be fully processed.

Row1 is available on both iOS and Android. You can download it from the Apple App Store and Google Play Store. Your account syncs across devices, so you can switch between platforms without losing any progress, badges, or XP.