1. Information We Collect
We collect information you provide when creating an account (email, username, display name), flight data you log or import (origins, destinations, dates, airlines), device sensor data used for flight verification (with your permission), and product analytics data (feature usage, screen views, interaction events, device type, and app version) to improve the app experience.
2. How We Use Your Information
Your information is used to provide flight tracking and gamification features, calculate XP and evaluate badge criteria, maintain leaderboards and King of Route rankings, send push notifications about badges, streaks, and challenges, and verify flights using our verification system.
3. Flight Verification Data
Row1 may collect device sensor data during flights to verify flight activity. This data is stored securely and is only visible to you. It is never shared with other users or third parties. You can use Row1 without enabling verification sensors.
4. Data Sharing
We do not sell your personal data. Your public profile (username, tier, badges, stats) is visible to other Row1 users. Your flight details are only visible to you and your accepted friends. Leaderboard rankings display your username and score publicly. We may share anonymized, aggregated data for analytics purposes.
5. Data Storage and Security
Your data is stored on Supabase (PostgreSQL) with row-level security policies. Authentication tokens are stored in device secure storage (iOS Keychain / Android Keystore). All API communication uses HTTPS encryption. Leaderboard data is cached in Upstash Redis with encryption at rest.
6. Third-Party Services
Row1 uses the following third-party services: Supabase (database and authentication), RevenueCat (subscription management), Stripe (web payments), Expo (push notifications and build services), PostHog (product analytics), and FlightAware (flight data). Each service has its own privacy policy.
7. Analytics
We use PostHog, a product analytics platform, to understand how users interact with Row1. PostHog collects anonymous usage data including screen views, feature interactions, device type, operating system, and app version. This data is used solely to improve the app experience and is not used to track you across other apps or websites. PostHog does not collect your name, email, or flight details. You can request deletion of your analytics data by contacting us at [email protected].
8. Your Rights
You can export all your flight data as CSV from Settings. You can delete your entire account and all associated data from Settings. You can manage notification preferences. You can control which sensor permissions Row1 has access to via your device settings.
9. Children's Privacy
Row1 is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes through the app or email. Continued use after changes constitutes acceptance.
11. Contact
For privacy questions or data requests, contact us at [email protected].